01Cancel anytime
You can cancel your subscription at any time from Dashboard → Billing. Cancellation stops the next renewal; you keep full access until the end of the period you've already paid for.
0214-day refund on your first payment
If gogolister isn't right for you, email us within 14 days of your first subscription payment and we'll refund it in full — provided you've used fewer than 3 apps of your monthly quota in that period.
03Renewals
Renewal payments are generally non-refundable, since the quota is available from the start of each period. If you forgot to cancel and haven't used the Service since the renewal, contact us within 7 days and we'll do our best to help.
04Service issues
If a Play Console change prevents the extension from working for an extended period and we can't fix it in reasonable time, we'll offer a pro-rated credit or refund for the affected period.
05How to request a refund
Email support@playfactory.app from your account email with your order number. Refunds are processed by our merchant of record, Polar, to your original payment method, usually within 5–10 business days. Statutory rights under local consumer law are not affected.
Questions about this policy?
Email us at support@playfactory.app and we'll get back to you within two business days.